Quality Executive

1. Quality Assurance: Develop, implement, and maintain quality assurance processes and procedures to ensure compliance with regulatory standards and organizational goals.

2. Audits and Inspections: Conduct regular audits and inspections of ambulance services, equipment, and staff to assess adherence to protocols and identify areas for improvement.

3. Data Analysis: Analyze data related to response times, patient outcomes, equipment maintenance, and other relevant metrics to identify trends, patterns, and areas for improvement.

4. Training and Education: Develop and deliver training programs to ensure that ambulance staff are adequately trained on quality standards, protocols, and procedures.

5. Continuous Improvement: Collaborate with cross-functional teams to identify opportunities for process improvements and implement initiatives to enhance the overall quality and efficiency of ambulance services.

6. Compliance: Stay abreast of regulatory requirements and industry best practices to ensure that ambulance services remain compliant and up-to-date with standards and guidelines.

7. Customer Feedback: Collect and analyze customer feedback to identify areas for improvement in service delivery and patient satisfaction.

8. Documentation and Reporting: Maintain accurate records of quality assurance activities, audits, and inspections. Prepare reports and presentations to communicate findings, recommendations, and progress to senior management.

9. Emergency Response Support: Provide support during emergency situations, including participating in incident debriefings, analysing response data, and identifying opportunities for improvement.